Introduction to Industrial Engineering

By Jane M. Fraser

Chapter 14


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bottleneck -

chip - a small, waste piece of metal produced during the machining of a metal part. CNC - Computer Numerical Control

common cause - Compare with special cause.

cycle time -

die -

DND - Direct Numerical Control

process - “a collection of activities that takes one or more kinds of input and creates an output that is of value to the customer” (page 35, Hammer and Champy); “any activity that takes an input, adds value to it, and provides an output to an internal or external customer” (Harry and Schroeder, page 12).

NC - Numerical Control

setup time - the time from the end of production of the last good item in a batch of one type of product to the time of the start of production of the first good item in a batch of the next type of product.

special cause - Compare with common cause.